November 27-29, 2017 | Amsterdam

The Agenda featuring roadmaps, workshops,
and networking

Day 1 | 27th November

12:00 – 12:30 Registration 
12:30 – 13:30 Networking Lunch 
13:30 – 13:45 Opening by our Event Host, Carolien Borgers
13:45 – 14:15 Visionary Keynote: The Future is Omni-Channel Engagement

Jouk Pleiter, CEO Backbase

14:15 – 16:00 Introducing Backbase 6, The Next Generation Digital Banking platform

Jelmer de Jong, VP Product

16:00 – 16:30 Short Coffee Break
16:30 – 17:00 Customer Case: Leading Bank shares the story of their digital transformation roadmap
17:00 – 17:30 Customer Case: Competing with Alibaba

Colin Dinn, SEVP & Chief Technology Officer, Siam Commercial Bank

17:30 – 20:30 Celebratory Dinner and Drinks


Day 2 | 28th November

8:30 – 9:10 Coffee & Walk-in
9:10 – 9:15 Opening by our Event Host, Carolien Borgers
9:15 – 9:45 Launching the Backbase Design System

Tim Rutten, Global Sales Engineering, Backbase

9:45 – 10:30 Co-Innovation – Building the Digital Bank Together

Brian Dillon, Senior IT Architect, AIB
Aiden Coen, Head of Business Banking Development, AIB
Paul Heijmans, VP Software Delivery R&D, Backbase

10:30 – 11:00 Morning Coffee Break
11:00 – 11:30 Process Digitization – going paperless and frictionless

Jelmer de Jong, VP Product, Backbase

Barry de Leeuw, Global Sales Engineering, Backbase

11:30 – 12:00 Track A | Customer case: “Discovery Group: Bank for One”

Johan Van Rooyen, Head of Design Engineering Lab, Discovery Group

Track B | Customer case: True digital banking in an emerging market

Abhay Johorey, Head of Digital, IDFC

12:00 – 12:30 Track A | Customer Case: Creating a full service Omni-channel Bank

Nitin Chugh, Country Head Digital Banking, HDFC

Munish Mittal, CIO, HDFC

Track B | Customer Case: Omni-channel toolkit for Banking: Three hurdles banks need to overcome

Jesse Honingberg, SVP, Chief Digital Officer, Sterling National Bank

Bruce Schilder, Vice President Project Manager, Sterling National Bank


12:30 – 14:00 Networking Lunch
14:00 – 14:30 Digital Banking Platform – the operating system

Jouk Pleiter, CEO and Co-Founder Backbase

Chris Whitcombe, VP Software Design, Backbase

14:30 – 15:00 Track A | Customer case: CheBanca! Humanising Digital Banking

Robert Ferrari, Chief Digital and Innovation Officer Mediobanca Group, CheBanca!

Antonio Fratta Pasini, Chief Marketing officer, CheBanca!

Track B | Customer Case: Introducing KeyBank’s digital banking experience

Tammy Gedetsis, VP, Senior Product Manager, Key Bank

Kimberly Collins, VP, Domain Manager, KeyBank

15:00 – 15:30 Track A | Customer case: How Valiant Bank combines digital and physical channels to achieve a better customer experience while reducing costs

Christoph Wille, Head of Distribution Channels, Valiant Bank AG

Track B | Customer Case: Leading Banking Group in Europe Shares the story of its digital transformation journey

15:30 – 16:00 Coffee Break
16:00 – 16:30 Customer Case: Omni-channel Banking Delivered

Leading Banking Group

16:30 – 17:15 Smart Banking – the impact of AI

Tim Rutten, Global Head of Solutions Engineering, Backbase
Jesse Piscaer, Senior Solutions Engineer, Backbase

17:15 – 18:30 Partner Awards Ceremony and Networking Drinks

Day 3 | 29th November

8:30 – 9:10 Coffee & Walk-in
9:10 – 9:15 Opening by our Event Host, Carolien Borgers
9:15 – 10:00 Track A | Backbase Retail Banking Update and Roadmap

Sofia Flores, Product Manager Retail Banking and Caroline Van Orsouw, Product Owner Retail Banking, Backbase

Track B | Launching Backbase Entitlements

Paul Heijmans, VP Software Delivery R&D and Henk Brunt, Product Owner, Backbase

10:00 – 10:45 Track A | Backbase Wealth Management Update and Roadmap

Alexander Schoen, Product Owner Wealth management and Philip Nordenfelt, Senior Solutions Engineer, Backbase

Track B | Backbase Cloud

Chris Whitcombe, CTO Products, Backbase

10:45 – 11:15 Morning Coffee Break
11:15 – 11:45 Cognitive Banking

Kwafo Ofori-Boateng, Global Director, Front Office Transformation

11:45 – 12:15 Track A | (Re)designing Your Digital Onboarding Process in Insurance

Marco Kamerling, Chief Marketing Officer, Swiss Re

Track B | Meeting the Needs of Most Valuable Consumer Segment – 3 tips shared by a Leading Bank

12:15 – 13:30 Networking Lunch
13:30 – 14:00 Getting on Latest: Upgrade and Migrate Backbase

Paul Heijmans, VP Software Delivery R&D, Backbase

14:00 – 14:45 Track A | Backbase Business Banking Update and Roadmap

Pim Koorn, Product Owner Business Banking, Backbase

Track B | Content Management, Digital Marketing Update and Roadmap

Wessel Van Leeuwen, Product Owner, Backbase

14:45 – 15:30 Track A | Forms and DCM Update and Roadmap

Erwin Schouten, Forms Principal, Backbase

Track B | Mobile Update and Roadmap

Niels Mouthaan, Product Owner Mobile Banking, Backbase

15:30 – 16:00 Coffee Break
16:00 – 16:45 Running a Successful Backbase Implementation

Manuel Schreurs, Delivery Director, Backbase

16:45 – 17:00 Closing Remarks
17:00 – 18:30 Networking Drinks

Hands On Day | 30th November

Join us for the Hands on Day at Backbase Office HQ

The Hands-On day is meant to be much more practical than the previous 3 days of Backbase Connect, featuring specific topic workshops.The day is full of knowledge sessions whether you’re a developer, account manager, business analyst, a UX designer, project manager, tech writer, or even more unique.

To find out more, please check the out the event page here.

No invitation yet?

Join us at this thought-leading conference designed for your industry and your financial business. Are you interested in joining Backbase Connect 2017? Simply fill out the form and we will get back to you within 24h.


Register now