November 27-29, 2017 | Amsterdam

The Agenda featuring roadmaps, workshops,
and networking
opportunities

Day 1 | 27th November

12:00 – 12:30 Registration 
12:30 – 13:30 Networking Lunch 
13:30 – 13:40 Opening by our Event Host, Carolien Borgers
13:40 – 14:30 Visionary Keynote: Trends in Digital Banking
Jouk Pleiter, CEO Backbase
14:30 – 15:30 Introducing Backbase 6, The Next Generation Digital Banking platform

Jelmer de Jong, VP Product

15:30 – 16:00 Short Coffee Break
16:00 – 16:45 ABN AMRO – Our Digital Transformation Journey
Norbert Siegers, Head of Digital Channels, ABN AMRO Bank
16:45 – 17:30 HDFC Bank – Creating a full service Omni-channel Bank

Nitin Chugh, Country Head Digital Banking, HDFC
Munish Mittal, CIO, HDFC

17:30 – 20:30 Celebratory Dinner and Drinks

 

Day 2 | 28th November

 

8:30 – 9:00 Coffee & Walk-in
9:00 – 9:10 Opening by our Event Host, Carolien Borgers
9:10 – 10:00 Omni-Channel Banking

Tim Rutten, Head of Solution Engineering, Backbase

10:00 – 10:45 Co-Innovation – Building the Digital Bank Together

Brian Dillon, Senior IT Architect, AIB
Aiden Coen, Head of Business Banking Development, AIB
Paul Heijmans, VP Engineering, Backbase

10:45 – 11:15 Morning Coffee Break
11:15 – 11:45 IBM – Cognitive Banking

Kwafo Ofori-Boateng, Global Director, Front Office Transformation, IBM

11:45 – 12:30 Running a Successful Backbase Implementation – Lessons Learned

Manuel Schreurs, Delivery Director, Backbase

12:30 – 13:30 Networking Lunch
13:30 – 14:15 Siam Commercial Bank – Competing with Alibaba

Jens Lottner, Chief Transformation Officer, SCB

14:15 – 15:00 Track A | Discovery: Banking for One

Johan van Rooyen, Head of Design Engineering Lab, Discovery Group

Track B | Introducing KeyBank’s digital banking experience

Tammy Gedetsis, VP, Senior Product Manager, Key Bank
Kimberly Collins, VP, Domain Manager, KeyBank

 

15:00 – 15:45 Track A | CheBanca! Humanising Digital Banking

Roberto Ferrari, Chief Digital and Innovation Officer Mediobanca Group, CheBanca!

Marco Vicario, Head of Digital Channels, CheBanca!

Track B | Valiant Bank: Mixing Digital and Physical Channels

Christoph Wille, Head of Distribution Channels, Valiant Bank AG

15:45 – 16:15 Coffee Break
16:15 – 17:00 Telco going into Digital Banking

Andre Coisne, CEO Orange Bank
Anis Chenchah, Managing Director-Financial Services France, Capgemini

17:00 – 17:45 Smart Banking – the era of hyper personalization

Tim Rutten, Head of Solutions Engineering, Backbase
Jesse Piscaer, Senior Solutions Engineer, Backbase

17:45 – 18:15 Backbase Partner Awards Ceremony
18:15 – 19:30 Networking Drinks

Day 3 | 29th November

8:30 – 9:00 Coffee & Walk-in
9:00 – 9:10 Opening by our Event Host, Carolien Borgers
9:10 – 10:00 Open Banking – Distributed Value Models
Jouk Pleiter, CEO Backbase
10:00 – 10:45 Track A | Backbase Retail Banking Update and Roadmap

Sofia Flores, Product Manager Retail Banking and Caroline Van Orsouw, Product Owner Retail Banking, Backbase

Track B | Launching Backbase Entitlements

Paul Heijmans, VP Software Delivery R&D and Henk Brunt, Product Owner, Backbase

10:45 – 11:15 Morning Coffee Break
11:15 – 11:45 Track A | Backbase Cloud

Chris Whitcombe, CTO Products, Backbase

Track B | Backbase Wealth Management Update and Roadmap

Alexander Schoen, Product Owner Wealth management and Philip Nordenfelt, Senior Solutions Engineer, Backbase

11:45 – 12:30 Track A | Mobile Update and Roadmap

Niels Mouthaan, Technical Director Mobile, Backbase

Track B | Backbase Upgrade strategy

Paul Heijmans, VP Delivery, Backbase
Thomas Fuss, Technical Director, Backbase
Igor Dimitrijevic, Software Architect, Backbase

12:30 – 13:30 Networking Lunch
13:30 – 14:15 Backbase Process Digitization – Going Paperless and Frictionless
Jelmer de Jong, VP Product Management, Backbase
14:15 – 14:45 Track A | ABN AMRO Bank – Process Digitization Delivered

Patricia Kol, Lead IT Solutions, ABN AMRO
Jos van Spronsen, Product Owner Forms, ABN AMRO

Track B | IDFC – True digital banking in an emerging market
Abhay Johorey, Head of Digital, IDFC

14:45 – 15:30 Track A | Backbase Business Banking Update and Roadmap

Pim Koorn, Product Owner Business Banking, Backbase

Track B | Experience Management, Update and Roadmap

Wessel Van Leeuwen, Product Owner, Backbase

15:30 – 16:00 Coffee Break
16:00 – 16:45 Sterling National Bank – Omni-channel toolkit for Banking: Three hurdles banks need to overcome

Jesse Honigberg, SVP, Chief Digital Officer, Sterling National Bank

Bruce Schilder, Vice President Project Manager, Sterling National Bank

16:45 – 17:00 Closing Remarks
17:00 – 18:00 Networking Drinks

Hands On Day | 30th November

Join us for the Hands on Day at Backbase Office HQ

The Hands-On day is meant to be much more practical than the previous 3 days of Backbase Connect, featuring specific topic workshops.The day is full of knowledge sessions whether you’re a developer, account manager, business analyst, a UX designer, project manager, tech writer, or even more unique.

To find out more, please check the out the event page here.